The customers ABC analysis

The customers ABC analysis - not each customer has an equally positive value for a company. It is not thus usually meaningful to want or customer satisfaction and/or enthusiasm for customer at any price aim at to hold all customers.

On the web page: www.mein-finanzbrief.de/chef/tipps/kunden_abc_analyse.htm dedicates itself a computation module on MS Excel to basis of the estimate and evaluation of customers. Such a customer value analysis serves to identify productive customers. Thus it can be determined whether it is profitable to maintain and invest also in the future into it a business relation with a customer further. The customers ABC analysis considers thereby several factors, which one can do freely after its firm goals weights.

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